Error Activating CB Drive after upgrade to v.2.4.3.15
  • ACA
    0
    After upgrading from v.2.4.2.16 to v.2.4.3.15 I am not able to re-activate the product.
    Why I need to activate it again since it was active before the upgrade?

    The error was:
    "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel"
    ACA Options
  • ACA
    0
    Details show:
    "The remote certificate is invalid according to the validation procedure."
    ACA Options
  • Sergey N
    26
    ↪ACA
    Hello, this is definitely something strange happening. I would suggest sending us the logs to investigate why it might be happening. Just right-click the Drive tray icon and choose Diagnostic, please mention for Sergey N. in the description so i can identify it. Thank you
    Sergey N Options
  • ACA
    0
    It might be related to the AWS instance ENA driver/network setup.
    I will open a support ticket
    ↪Sergey N
    .
    ACA Options
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