S3 bucket appears empty on web interface
I'm testing both CloudBerry Backup and Amazon S3, and have created an S3 bucket and a pair of backup plans that have been successfully sent to the bucket (the files appear on Amazon's site). However, when I access CloudBerry's web interface (
) the bucket appears but with no files or folders inside (see attached picture). Why could that happen?
I have tried with Firefox 61.0.1 with content blockers disabled, and Edge 42.17134.1.0 without any extensions installed, both under Windows 10.
Do you use file name encryption for those files? In that case files are not displayed by design.
I don't think so, or at least I didn't enable it on purpose, but I can't actually find that option on the backup plans, I only see the checkbox to enable encryption, the algorithm and the password, where is the filename encryption option?
Sorry, I just realized that the option is in the "Backup Plans" tab when expanding a plan. It's definitely disabled.
Ok, I guess it would be better to send us the diagnostic logs via tools > diagnostic menu. You can specify a link to this forum thread in the issue description.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
Backup fails with "S3 Transfer Acceleration is not configured on this bucket" error
set up S3 Bucket with Protected Content Withe Exploere
Cloudberry Explorer pro (S3 browser) not listing folders completely in DELL ECS S3 bucket
S3 bucket acceleration not working in MacOS client
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2024 MSP360 Forum