Another Image Based Backup
Currently I have clients using the backup chain, local then cloud upload. This is because they use 2 different retention settings depending on where the backup is stored.
The issue is that while the full backup cloud is uploading, other image-based backups cannot run (I suppose due to limitations of VSS). Some clients can upload the entire image-based backup in a matter of hours, but one client takes longer than a day. Because of this, the local image-based backup cannot run, and thus "fails", creating a ticket and notifying the admin app.
The best scenario would be for them to get faster upload speeds, but that seems unlikely at this time. Is there a way to mute the error until a certain time is reached or until the cloud backup has finished?
I have to tell the clients that their backups aren't "failing" in the traditional way when the tickets are created.
Notifications can currently be disabled on a user level per plan. For admins we
will introduce selective notification switch in version 4.6 of the portal. ETA is this Summer.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
FAQ - Managed Backup - Customization
FAQ - Managed Backup - Licensing
FAQ - Managed Backup - Backup Client
FAQ - Managed Backup - Storage
FAQ - Managed Backup - Other
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2023 MSP360 Forum