1. The % complete gets to 100% but it still shows a red icon (like it does when its restoring) and "Current status" says "Restoring..."
Why does it say 100%?
2. The files copied says "986 of 1089"...why if its at 100%?
Like with any software, most of the time 100% is an estimate and the software needs to perform some additional operations on this step. If it takes to long it's better to contact support regarding such problems.