I am running MSP360 on Windows Server 2019 in an Azure VM and the application does not start.
I have seen this article but this is not working: https://forum.msp360.com/discussion/9217/page/p1
Can you please check C:\ProgramData\Microsoft\Windows\WER\ReportArchive\ for any dumps of our application and share them with me?
If there're no dumps, do the following:
1. Run Regedit and open the following key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
2. Set the value 'ForceQueue' to 1
3. Run the failing application.
4. In the folder
C:\ProgramData\Microsoft\Windows\WER\ReportQueue
there will be a folder called 'AppCrash_<Executable_name>_xxxx' that contains the crash dump.
(the exact path should be reflected in the corresponding event in the Windows Application Log).
5. Zip the folder 'AppCrash_<Executable_name>_xxxx' and share it with me
6. Run regedit again and reset the ForceQueue flag back