• Stephen Page
    0
    On the email summary on one of my sites using MSP Ultimate 7.9.3.140 I started on 2/21/24 (a week ago) seeing a summary as completed with No Errors but the Data to Backup, Files Copied and Data Copied items are 0

    In the report below I believe they should be 707.77, 202 and 707.77 respectively

    If I run the job again then it reports 0 files to backup so it looks like the job is completing successfully but the report is wrong

    I am not seeing the same issue with the same version on another site...

    What could be causing this issue? It just started happening a week ago...


    Start date: 2/28/2024 2:00:09 AM
    Product version: 7.9.3.140
    Computer: IDX1
    Bucket: bl-docs
    Duration: 01:37:35
    Files scanned: 1032767
    Data scanned: 829.81 GBytes
    Files to backup: 202
    Total file size: 707.77 GBytes
    Data to backup (differential): 0 Bytes
    Files copied: 0
    Data copied: 0 Bytes
    Files failed to backup: 0
  • Alexander Negrash
    23
    Stephen, please DM me you contact email address. I will have one of our engineers to look into the issue
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