On the email summary on one of my sites using MSP Ultimate 7.9.3.140 I started on 2/21/24 (a week ago) seeing a summary as completed with No Errors but the Data to Backup, Files Copied and Data Copied items are 0
In the report below I believe they should be 707.77, 202 and 707.77 respectively
If I run the job again then it reports 0 files to backup so it looks like the job is completing successfully but the report is wrong
I am not seeing the same issue with the same version on another site...
What could be causing this issue? It just started happening a week ago...
Start date: 2/28/2024 2:00:09 AM
Product version: 7.9.3.140
Computer: IDX1
Bucket: bl-docs
Duration: 01:37:35
Files scanned: 1032767
Data scanned: 829.81 GBytes
Files to backup: 202
Total file size: 707.77 GBytes
Data to backup (differential): 0 Bytes
Files copied: 0
Data copied: 0 Bytes
Files failed to backup: 0
What was the resolution to this problem? I've been seeing the same thing over the past several months. I don't have an exact time / version when it started but the issue has been present over the at least the past two version upgrades that I've performed.
Here is my report from today showing the same issue:
Start date: 7/1/2024 4:30:04 AM
Product version: 7.9.5.156
Computer: CUBE
Bucket: CBBackup_Cube
Duration: 00:01:40
Files scanned: 2954
Data scanned: 7.62 GBytes
Files to backup: 72
Total file size: 7.34 GBytes
Data to backup (differential): 0 Bytes
Files copied: 0
Data copied: 0 Bytes
Files failed to backup: 0