• Zac
    0
    At the end of March, my Wasabi online backups have stopped working. They've been working fine since 2018. I'm on the latest version of the software. I'm getting an error that the connection is forcibly closed. Here's a log from a recent attempt to edit the account.
    2024-04-10 12:05:02,554 [Base] [12] WARN - aqv
    CloudBerryLab.Base.Exceptions.RequestWasAbortedException
    The underlying connection was closed: An unexpected error occurred on a send.
    at aqy.a(aqt )
    at aqy.b(aqt )
    at aqy.C(aqt )
    System.Net.WebException
    The underlying connection was closed: An unexpected error occurred on a send.
    at System.Net.HttpWebRequest.GetResponse()
    at aqy.a(aqt )
    System.IO.IOException
    Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
    at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
    at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
    at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
    at System.Net.ConnectStream.WriteHeaders(Boolean async)
    System.Net.Sockets.SocketException
    An existing connection was forcibly closed by the remote host
    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
  • Alexander Negrash
    30
    Have tried opening a support ticket with Wasabi? We are seeing a lot of issues with connection to Wasabi servers unrelated to MSP360 software
  • Zac
    0
    We got it resolved today. There was an issue with a firewall. Configuration hasn't changed but it started blocking random websites.
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