• Usman
    Hi Team,
    I am taking backups to AWS Glacier using cloud berry. When I schedule a task, it gets completed by giving a status of successful completion. But when I see my valut I can't see any any folder structure. How can I view my files in glacier placed directly into it without using S3. Also can you please tell me how can I retrieve data from it. Need urgent response on it as customer is waiting.
  • Andy
    Hi Usman

    1. Glacier data doesn't become available immediately. you need to wait 24 hours for the global inventory to occur on the Amazon side, then you should wait another 5 hours to get the inventory for your account.
    2. the only way to restore data from Glacier is to run the restore wizard. You need to follow this article.

  • Usman
    Hi Andy,
    Thanks alot for your quick reply. I have sent some files through cloudberry to Glacier directly without using S3 life cycle on 09/03/18 but today is 13/03/18 but can't see anything in the vault. Can you please guide me how I can view the inventory in glacier for my stored data.
  • Denis Gorbachev

    If you have used lifecycle - then your files will simply change their class from S3 to Glacier but will remain in your S3 bucket.
  • Usman
    HI Denis,
    Not using S3 in my case or any life cycle policy to send files to Glacier.
  • David Gugick
    As you've seen, Amazon Glacier Vaults do not operate like regular object storage in Amazon S3. Glacier has a 90 Day minimum retention policy (meaning you are charged for files for 90 days even if they are deleted from the Vault before that time). Retrievals are slower (4-5 hours on average until files are ready for restore unless you pay for expedited service). And there is a retrieval cost when fetching objects from Glacier. Glacier is a great archival service and it's inexpensive, but should only be used when you require long-term storage, do not expect to restore frequently, and do not need restored files available very fast.

    If you need to quickly restore files that are recently backed up, you may want to consider backing up to Amazon S3 and using an Object Lifecycle Policy (set in CloudBerry or on the Bucket itself from the AWS Management Console) to move the files from S3 to Glacier after X Days. As an example, if you think most restores will occur on files backed up in the last 7 days, then set the move from S3 to Glacier for 7 days. If you plan on leaving files in S3 for at least 30 days, you could consider backing up to the slightly less expensive Amazon S3-Infrequent Access (but you need to leave them there 30 days as that is the minimum stay).

    If you do it this way, the inventory of files remains in S3. There is some metadata for each file that remains in S3 after the automatic transition to Glacier that contains inventory information on each file so you can see them from CloudBerry - so this option may not be a great choice if you have thousands of very small files. There are options in the CloudBerry restore wizard to avoid restoring files that are located in Glacier.

    I hope this helps.
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