One or More Files are EFS Encrypted
We're getting this error for a backup when it tries to copy the VSS. Is it possible to make cloudberry not copy the VSS Snapshots?
Can you elaborate please?
The Backup scope, your desired result, and the actual result and maybe a ticket number where there are some diagnostic logs would really help here.
I guess you're referring to "
" paths our software shows when encountering VSS-related errors. The problem here is that in very rare cases VSS can't upload EFS-encrypted files even with the correct service account. The issue will be fixed in version 6.3.1.
For now, as a workaround, I can suggest to create a separate backup plan for those files and disable "always use VSS" option, that'll solve the problem.
Is there any way to deselect those files from the backup? That way we can still do block-level backups and not have any errors.
You can edit the plan and on source selection screen remove the files that cause this problem.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Managed Remote Desktop
Backup for Linux
Backup SQL Server
MSP360 Remote Desktop Free
CloudBerry Backup now warns about EFS encrypted files instead of backing them up
Cloudberry backup on One Drive - Searching modified files taking long time (3 day) and not completed
Backup for Linux fails to backup files with diacritics in file names (Spanish, French, German etc.)
Warning. One or more backup files are encrypted
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2021 MSP360 Forum