Error Message: Error on process some files
  • DKK
    0
    Backing up /home directory on Debian 10.4 to an S3 compatible bucket (no compression or encryption)

    Other jobs work that select specific folders work just fine.

    This backup plan runs, has no files saved to the bucket and no detailed report (even though it is selected in the backup plan)

    Thoughts?

    ```
    Plan Name
    Backup plan on 7/31/20 3:05 PM
    Files
    38902
    Size
    0.00 B
    Result
    Fail
    Start Time
    8/4/20 8:56 AM
    Duration
    01:01:59
    Finish Time
    8/4/20 9:58 AM
    Error Message
    Error on process some files
    DKK Options
  • David Gugick
    118
    ↪DKK
    Can you go to the History - By Files tab in the UI, select the backup plan and examine the files that were not backed up. See if you can identify them as ones that were needed to be backed up and, if so, if they could have been in use at the time of backup. Also look at the message for each file.
    David Gugick Options
  • DKK
    0
    Judging by the empty bucket, and 0 data file size, no files are being backed up. Even though the files number is quite high (see screenshot).
    Attachment
    2020-08-04_11-52 (43K)
    DKK Options
  • David Gugick
    118
    ↪DKK
    I cannot tell from the error what's going on. It's possible the product could not establish a connection with the cloud storage or something local was going on. In any case, you'll need to submit the logs for review to the Support team. https://kb.cloudberrylab.com/backup-mac-linux/obtaining-logs-on-macos&linux
    David Gugick Options
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