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Install issue with the newest versoin
  • Jeff Martin
    0
    I am attempting to install a new trial version on a windows 2008 server and the install seems to have frozen at this point:
    Execute: "G:\CloudBerry\cbb.exe" -o -productid cbf9ca7a-651e-4fdc-8651-974cfc58551b

    I let it sit for an hour and then killed the install process and ran the install again. It has been sitting at this same point now for about 30 minutes.

    Any suggestions are appreciated.
    Jeff Martin Options
  • David Gugick
    118
    ↪Jeff Martin
    Is the G: drive a local drive on the server or a mapped drive? Where are you grabbing that "execute" command from? Are you reading the msi install log?
    David Gugick Options
  • Jeff Martin
    0
    The G drive is a local drive and that command is coming from inside the install window.
    Jeff Martin Options
  • David Gugick
    118
    ↪Jeff Martin
    So you are installing to the G: drive? Can you try an install to the Program Files folder? I'm wondering if you're having a security rights issue with that folder.
    David Gugick Options
  • Jeff Martin
    0
    At some point over night the installation did complete. So it took well over an hour for installation to complete.
    Jeff Martin Options
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