• Arfa
    0
    Just hit the update button on CloudBerry backup on my Centos 8 box. Installed rh6_CloudBerryLab_CloudBerryBackup_v3.2.3.148_20211103000805.rpm.

    Now it keeps crash dumping and attempting to run GUI or command line apps just hangs with no indication of progress. Logs from /var/log/messages:

    Nov 13 20:11:55 boadicea systemd[1]: cloudberry-backup.service: Service RestartSec=100ms expired, scheduling restart.
    Nov 13 20:11:55 boadicea systemd[1]: cloudberry-backup.service: Scheduled restart job, restart counter is at 186.
    Nov 13 20:11:55 boadicea systemd[1]: Stopped CloudBerry Backup local management service.
    Nov 13 20:11:55 boadicea systemd[1]: Started CloudBerry Backup local management service.
    Nov 13 20:11:58 boadicea systemd[1]: Started Process Core Dump (PID 136181/UID 0).
    Nov 13 20:11:58 boadicea systemd[1]: cloudberry-backup.service: Main process exited, code=killed, status=6/ABRT
    Nov 13 20:11:58 boadicea systemd[1]: cloudberry-backup.service: Failed with result 'signal'.
    Nov 13 20:11:59 boadicea systemd-coredump[136182]: Process 136172 (cbbLocalManagem) of user 0 dumped core.#012#012Stack trace of thread 136180:#012#0 0x00007fbdbeb5737f raise (libc.so.6)#012#1 0x00007fbdbeb41db5 abort (libc.so.6)#012#2 0x00007fbdc264bf5c _ZN2el4base6Writer15triggerDispatchEv (libcblCore.so)#012#3 0x00007fbdc264b21b _ZN2el4base6Writer15processDispatchEv (libcblCore.so)#012#4 0x00007fbdc263ba76 _Z12crashHandleri (libcblCore.so)#012#5 0x00007fbdbeb57400 __restore_rt (libc.so.6)#012#6 0x00007fbdc15dfcad rotlFixed<unsigned int> (libcryptopp.so.5.6)#012#7 0x00007fbdc1597bc3 _ZN8CryptoPP16IteratedHashBaseIjNS_18HashTransformationEE18HashMultipleBlocksEPKjm (libcryptopp.so.5.6)#012#8 0x00007fbdc1599580 _ZN8CryptoPP16IteratedHashBaseIjNS_18HashTransformationEE9HashBlockEPKj (libcryptopp.so.5.6)#012#9 0x00007fbdc2b7bad1 _ZNK8CryptoPP12PKCS5_PBKDF1INS_4SHA1EE9DeriveKeyEPhmhPKhmS5_mjd (libcbbCommon.so)#012#10 0x00007fbdc2b7bf70 _ZN4impl16pbkdf_derive_keyIN8CryptoPP12PKCS5_PBKDF1ENS1_4SHA1ENS1_8RijndaelELi100EEEvR10QByteArray (libcbbCommon.so)#012#11 0x00007fbdc2b793f6 _ZN6SHARED7cryptNS12Preparations25get_local_derived_key_urlE7QString (libcbbCommon.so)#012#12 0x00007fbdc2b7a28f _ZN6SHARED7cryptNS32decrypt_plan_encryption_passwordERK7QString (libcbbCommon.so)#012#13 0x00007fbdc2bd048f _ZN3CBB4Info4Plan6Backup9Encyption7fromXmlER11QDomElement (libcbbCommon.so)#012#14 0x00007fbdc2bcb6ed _ZN3CBB4Info4Plan6Backup7fromXmlER11QDomElement (libcbbCommon.so)#012#15 0x00007fbdc2bd1f77 _ZN3CBB4Info4Plan10BackupFile7fromXmlER11QDomElement (libcbbCommon.so)#012#16 0x00007fbdc2bd0f55 _ZN3CBB4Info4Plan10BackupFile7fromXmlERK12QDomDocument (libcbbCommon.so)#012#17 0x00007fbdc2bd5bf0 _ZN3CBB4Info4Plan7Factory6createERK12QDomDocument (libcbbCommon.so)#012#18 0x00000000004c5449 n/a (cbbLocalManagement)#012#19 0x00000000004bca3b n/a (cbbLocalManagement)#012#20 0x00000000004bd419 n/a (cbbLocalManagement)#012#21 0x00000000005180c5 n/a (cbbLocalManagement)#012#22 0x00007fbdbfccedd5 _ZN11QMetaObject8activateEP7QObjectiiPPv (libQt5Core.so.5)#012#23 0x00007fbdbfadf8dc n/a (libQt5Core.so.5)#012#24 0x00007fbdbf81c14a start_thread (libpthread.so.0)#012#25 0x00007fbdbec1cdc3 __clone (libc.so.6)#012#012Stack trace of thread 136175:#012#0 0x00007fbdbec11a41 __poll (libc.so.6)#012#1 0x00007fbdc098f2cc nn_poll (libnanomsg.so.5)#012#2 0x00007fbdc2bb04c4 _ZN3CBB6Common13Communication12EventManager7Private3runEv (libcbbCommon.so)#012#3 0x00007fbdbfadc91e n/a (libQt5Core.so.5)#012#4 0x00007fbdbfadf8f3 n/a (libQt5Core.so.5)#012#5 0x00007fbdbf81c14a start_thread (libpthread.so.0)#012#6 0x00007fbdbec1cdc3 __clone (libc.so.6)#012#012Stack trace of thread 136172:#012#0 0x00007fbdbec11a41 __poll (libc.so.6)#012#1 0x00007fbdc0998ac3 nn_efd_wait (libnanomsg.so.5)#012#2 0x00007fbdc0990b1e nn_sock_recv (libnanomsg.so.5)#012#3 0x00007fbdc098dc69 nn_recvmsg (libnanomsg.so.5)#012#4 0x00007fbdc098d684 nn_recv (libnanomsg.so.5)#012#5 0x00007fbdc2abb9c0 _ZN13ConfigRequest7requestERK13QJsonDocument (libcbbCommon.so)#012#6 0x00007fbdc2abbd80 _ZN13ConfigRequest3getERK7QStringS2_ (libcbbCommon.so)#012#7 0x00007fbdc2be337a _ZN12_CBB_Private6getAttERK7QStringPb (libcbbCommon.so)#012#8 0x00007fbdc2be386a _ZN3CBB8Property5valueEv (libcbbCommon.so)#012#9 0x0000000000480f09 _ZN3CBB15DefaultSettings12getIgnoreSSLEv (cbbLocalManagement)#012#10 0x0000000000479be4 n/a (cbbLocalManagement)#012#11 0x00007fbdbfcdc426 n/a (libQt5Core.so.5)#012#12 0x00007fbdbfcd0374 _ZN7QObject5eventEP6QEvent (libQt5Core.so.5)#012#13 0x00007fbdbfca66ac _ZN16QCoreApplication6notifyEP7QObjectP6QEvent (libQt5Core.so.5)#012#14 0x00007fbdbfca65e5 _ZN16QCoreApplication15notifyInternal2EP7QObjectP6QEvent (libQt5Core.so.5)#012#15 0x00007fbdbfcf585e _ZN14QTimerInfoList14activateTimersEv (libQt5Core.so.5)#012#16 0x00007fbdbfcf3a11 _ZN20QEventDispatcherUNIX13processEventsE6QFlagsIN10QEventLoop17ProcessEventsFlagEE (libQt5Core.so.5)#012#17 0x00007fbdbfca4a3b _ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE (libQt5Core.so.5)#012#18 0x00007fbdbfcac826 _ZN16QCoreApplication4execEv (libQt5Core.so.5)#012#19 0x000000000042adac n/a (cbbLocalManagement)#012#20 0x00007fbdbeb43493 __libc_start_main (libc.so.6)#012#21 0x000000000046d495 n/a (cbbLocalManagement)
    Nov 13 20:11:59 boadicea systemd[1]: : Succeeded.
    Nov 13 20:11:59 boadicea systemd[1]: cloudberry-backup.service: Service RestartSec=100ms expired, scheduling restart.
    Nov 13 20:11:59 boadicea systemd[1]: cloudberry-backup.service: Scheduled restart job, restart counter is at 187.
    Nov 13 20:11:59 boadicea systemd[1]: Stopped CloudBerry Backup local management service.
    Nov 13 20:11:59 boadicea systemd[1]: Started CloudBerry Backup local management service.


    Any ideas what's up here? Anywhere I can download a prior version to re-install?!
  • David Gugick
    118
    You can either uninstall, restart, and then a fresh reinstall, or you'd have to reach out to support for log analysis to identify the issue.
bold
italic
underline
strike
code
quote
ulist
image
url
mention
reveal
youtube
tweet
Add a Comment