No, the software was not updated recently (unless it did so without notifying me). I am running 22.214.171.124
. I certainly haven't done an update. I believe the version has not changed since it was installed a couple of months ago.
I have never set up an encryption key with RA.
I just tried to access the remote machine using the ID I used last time. I got an error "Can't connect: looks like the remote computer is offline or ID is incorrect."
Accessing the machine using Team viewer I opened up RA in it.
It showed that the machine now had the ID that was used previously. I also checked how long the PC had been running and it was showing > 3 days.
I tried to access the machine in RA by using that ID. It asked me for a PIN rather than user password which it had previously. I was able to connect using the PIN. Obviously this is not right because the PIN will change and I can't get the same functionality as when I connected via a password.
Using TeamViewer I had a look at the settings and they are as follows:
Default sound option set to muted
Nothing else is set
Prevent incoming connections - unticked
Default access level - Full control
Prompt for incoming connection - unticked
Allow LAN direct connection - ticked port 5975
Allow internet direct connections ticked
Close application - both setting unticked
Encryption required - unticked
Allow unattended access - ticked
Pin length 4 digits
Reset PIN each - unticked