Never mind, I had downloade the wrong version, with the right version installed, now I can connect to my azure storage account.

Hi David,
Thanks for your replay,
We have paid license , how can I open a support case?
Thanks

Hi David,
Thanks for your reply,
please see answers to your questions:

-Make sure Use File Cache and Optimize for Windows Explorer options are checked
Is already selected.
- Go back to the main Options screen and click on Logging - make sure it's set to Low Level (preferred) or No Log
Is set to Low

- Go back to Options and click on the Connection tab - check your Queue Thread Count - what is it set to?
Is set to 15

- Check the File Cache Directory location - is it on the optimal, fast drive? If not, relocate
is on the C drive of the server where the app is installed on.

Yes we are in the same region in Azure

Hi David,
Thank you for your replay,
Storage that we are using is a Cool storage and we are right now still copying file to a container in this storage. Our users are not going to use this container too often but when open the folder it take very long time for sub folders showing in the Windows explorer.
Any suggestion?

Thanks for your reply,
I know for sure we can mount multiple folders in a single storage account.
Did you ever add multiple storage accounts and mount different containers from different storage account to Windows explorer?
Thanks

Hi guys,

Am I the only one with this issue!?

Hi David,
Sure, all the sub folders have many files in them.
I insttall the cloudberry on different server and see the same result.

any update?

Thank you for the update,
We are using the Cloudberry Drive and we have download it 2 day ago.
When we browse the cloud storage with cloudberry itself we see lots of sub folder:
Pic1

But after mounting the Storage and try to open the mounted drive from windows explorer we dont see any of the subfolder
pic2

We see only the files and and the sub folders in the folder: Art Research Center Kyoto NEF
Thanks