• Remote Assistant as a service
    Re-installed the software and configured the service to run under an administrative account, the service starts without any error and is still running, but the issue remains.
  • Remote Assistant as a service
    This is exactly how I configured it, but it doesn't work.
    When I log off on the remote PC and try to connect from the other one, I get the "Can't connect" message. To me it looks like the Remote Assistance Service is only running when a user is logged in...
  • High CPU
    I'm facing the same issue and have just sent you a diagnostic file.