When you delete data from the Backup Storage tab, you delete if from cloud storage. We don't store any of your data. It all goes directly to you cloud storage account

Not really. I can suggest opening a case with our support.

You signed up through a B2 website, so you don't see other options. You can create another account directly from msp360.com to see other storage providers

Can you check what you have in .NET Runtime?

Can you send a full path to the backup in the cloud storage? PM me if you don't want to post publicly

Update to the latest version anyway

It should, but I recommend updating to the latest version anyway. 5.8 is a very old on

Can you access the storage directly? Can you confirm the data is there?

You can upgrade if you are on a subscription-based license or have an active annual maintenance subscription. As for TLS, this is something you need to configure on your OS. https://learn.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2-client

Are you sure you used the proper backup prefix?

This article might help https://help.msp360.com/cloudberry-backup/restore/about-restore/restore-from-another-computer

Are you saying you can not expand the backup generation?

FFI is not supported for local backup. With the new backup format, you must have at least two full backups with increments. For six months of retention with two full backups, you can set monthly full to repeat every six months.

Did you check if a system dialog asks for the driver installation confirmation? Chances it sits somewhere in the background. Try ALT+TAB

Consistency check compares the list of files to identify if some objects are missing in backup storage or if there is a mismatch in object sizes or modification dates.

Go to Organizations>Administrators and grant the license to the account
https://mspbackups.com/AP/Administrators

Unfortunately, this feature has been postponed. I will add you to the list of feature requesters.

The workaround you have set up is the only way to use it as a storage destination. You can also try to install to deploy Minio to your NAS, but not sure if it will have enough resources to accommodate it since it's an old device.

This bug will be fixed in the next release. Stay tuned

Please make sure you are running the latest version of the software