What version of the backup agent are you running?

This is something you need to configure on your OS. https://learn.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2-client

Use Restore Verification https://help.msp360.com/cloudberry-backup/backup/image-based/rv

It's planned for the next Windows Backup release 7.8.7. Should be out in May

I don't have a date, but I will add you to the list of requesters.

How did you upload the file to Glacier? Is that legacy Glacier vault or S3 Galcier class bucket?

Object-Lock is only available with the New Backup Format, which has not yet been introduced for SQL Server backup. Though there is a way to enable object lock directly on the bucket https://docs.wasabi.com/docs/object-locking-enable

what version of the software are you running?

It usually means problems with your cloud storage account. I would recommend opening a support ticket if you haven't done so already

Generally speaking if your data got encrypted with ransomware before you notice it can be uploaded to the cloud and overwrite your "healthy" backups. The best way to protect from ransomware is to have a copy (several copies) of your data in the cloud with enabled object lock (immutability). You can learn more here https://www.msp360.com/resources/blog/immutable-backups/ and https://help.msp360.com/cloudberry-backup/backup/about-backups/gfs/immutability

It's going through you local computer

I got it. The dev team is working on the fix. Should be out soon

Create a restore plan, and there you should be able to input your password

I saw you are trying to access Glacier. Were you backing up to the old-style Glacier, not the S3 Glacier storage class? Try this then https://kb.msp360.com/standalone-backup/general/obsolete-storage-destinations

Is it the same computer you trying to restore to?

I would advise to update to the latest version first. If this doesn't solve the issue let me know

try this https://help.msp360.com/cloudberry-backup/restore/about-restore/restore-from-another-computer

You can always use CloudBerry Backup in a "retore-only" mode. no licenses needed to restore data

Have you tried downloading and installing the latest version from the website? https://www.msp360.com/cloudberry-backup/download/cbbbm/

Can you please send the logs? Let me know the ticket #, and I will check with the dev team on the fix