Comments

  • Partial remote control
    How would you run it from the client's end in Administrator mode when it's already running (being that you're already connected)?
  • Partial remote control
    I would also like to know if this is something that is being looked into currently. I was going to start my own post but finally found this one which is exactly what I'm experiencing! Besides the UAC issue, there are times when the screen is just not accessible/clickable to me using Quick Support, however, I am able to ask the client to click on things and they can do it just fine. But that shouldn't be. It's like they wind up doing the work! LOL! My clients are also elder seniors and I can't be asking them to click here and click there. Also, installing the full program is not an option as I'd need to instruct them to do it over the phone!
  • Easy Download URL for Quick Support
    Pleeeeeeeeeaaaaaaase!!!!!!!!!!
  • Quick Support Client Bug - Screen Sharing is paused by Remote Computer
    I would also love to know if this is something that will be fixed and/or worked on as I have come into this issue using QuickSupport as well. My clients are also elderly and really need me to do everything for them. :wink: