Hello Patricia,

AWS S3 generally states that transition between storage classes happens one a day at midnight UTC.
https://repost.aws/knowledge-center/s3-lifecycle-rule-delay

Usually it rarely takes more than 48 hours in order to fully transition data between storage classes.
Please note that lifecycle policies create via Backup solution can be applied to Backups. Other data that is not backup in the same container will not be moved to a different storage class. For bulk transition use Cloudberry Explorer tool or use native AWS console instead.

https://docs.aws.amazon.com/AmazonS3/latest/userguide/object-lifecycle-mgmt.html

Hello Amarnath,

Could you please confirm that the folders you are browsing in buckets do not contain empty files with 0 size? Currently we have known issue that happens when Drive tries to refresh folder with files that have 0 size.

Thank you,

Hello Rakesh,

Thank you for letting us know! In this case it is expected behavior since wouldn't be able to resolve address without container name and that is why we get a timeout.

Thank you,

Hello Rakesh,

According to our previous reports from other clients such errors appears when drive cannot connect to storage account due to a timeout. Could you please double check connection of the machine with drive app?

Hello Blake,

Thank you for the log file. Unfortunately I was not able to reproduce the issue that you have mentioned and I was able to create a new bucket in Cape Town region. The error itself is rather not really informative. However it probably relates to main region setting. Here is one of the old post from AWS forums:

https://repost.aws/questions/QUIZTCFPrzQXa2WJ2VaPC2lw/buckets-created-in-af-south-1-cannot-be-accessed-through-global-endpoint

AWS documentation they refer to:

https://docs.aws.amazon.com/AmazonS3/latest/userguide/VirtualHosting.html#VirtualHostingBackwardsCompatibility

Could you please try to change primary region to US East (Northern Virginia)(It worked for me) in advanced setting of the S3 account in Explorer?



This should help.

Hello Blake,

We have added support for AF-South-1region in our latest update. Please download the latest version of our software. This should help.

Hello Toby,

Thank you for your question.

Could you please let us know the sizes of the files you are uploading to your S3? Most likely they are bigger than minimal size that is allowed for glacier instant retrieval. S3 Glacier Instant Retrieval has a minimum billable object size of 128 KB.

https://aws.amazon.com/s3/pricing/#:~:text=S3%20Glacier%20Instant%20Retrieval%20has,the%20appropriate%20storage%20class%20rate.

Hello Blake,

If you use "run as administrator" option will this app start properly?
Also do you have any restrictions for folder creation in user folders for non-admin users? Generally speaking if application cannot find folder mentioned on a screenshot it tries to create a new one. If it cannot create folder in appdata you will get an error like this.

Hello Ralph,

We are unable to provide any specific ETA for this feature. I have added your request to wait list and forwarded it to our R&D team.

Hello RSuser,

Currently Cloudberry drive is supported on the following versions:
Windows Server 2008/2012/2016/2012 R2 and Windows 7/8/10/11
The diagnostics you have sent us shows that you are using Win Server 2022 that is currently not in the supported list. We have forwarded your feedback to our R&D team and added you to the waiting list.

Hello Ricardo,

Our R&D are aware of this issue and right now IMDSv2 is not supported in Cloudberry Drive. We have added you to the waiting list.