Yes, we uninstalled Cloudberry pro then reinstalled the program. We went to the location C:\Program Files\CloudBerryLab\CloudBerry Explorer and ran PowerShell from that location. We ran the following command 'C:\Windows\Microsoft.NET\Framework\v4.0.30319\InstallUtil.exe CloudBerryLab.Explorer.PSSnapIn.dll' and received the error that CloudBerryLab.Explorer.PSSnapIn.dll could not be found.
We have this installed on Microsoft Windows Server 2019 Standard on the x64 based.

Yeah we have tried that documentation. We ended up getting the dll file from the support people but when we run the install command, we get the following:
'An exception occurred while trying to find the installers in the C:\Program Files\CloudBerryLab\CloudBerry Explorer\CloudBerryLab.Explorer.PSSnapIn.dll assembly.
System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.
Aborting installation for C:\Program Files\CloudBerryLab\CloudBerry Explorer\CloudBerryLab.Explorer.PSSnapIn.dll.
Rolling back assembly 'C:\Program Files\CloudBerryLab\CloudBerry Explorer\CloudBerryLab.Explorer.PSSnapIn.dll'.'

Hi David, I have looked through the article but when I run the command in Powershell, it says the PSsnapin is not found. After a fresh install, the dll file is still not found.