• No logs?
    I tried running the command exactly as written, including using copy/paste, but I get this response:
    mary@mythbox:/opt/local/CloudBerry Backup/bin$ ./cbb options -set logging
    CloudBerry Backup Command Line Interface started
    Error: wrong parameter options
    
    Is there a typo maybe?
  • No logs?
    hi. I found the logging option under settings -> advanced, and it is still enabled, but there is no option to set the location of the logs.
    This is the linux client.
    Anywhere else I should look? I used to see them under opt/local/, not sure what I am doing wrong.
  • Error on Create Destination Path
    I found the problem. There were some permission issues buried in subfolders on the destination drive. Once I fixed those subfolders, it ran fine. Thank you!
  • Error on Create Destination Path
    hi,
    I ran the command, but the result is still the same. None of the incremental files are backing up. Any other suggestions?

    Backup plan name:	Photos to Rosewill drive
    Account name:	Rosewill external drive
    Started:	2/10/20 7:05 PM
    Duration:	00:03:01
    Files scanned:	6563
    Data scanned:	14.31 GB (14319010513 bytes)
    Files to backup:	3197
    Data to backup:	8.88 GB (8888910458 bytes)
    Files copied:	0
    Data copied:	0 bytes
    Files failed:	3197
    Purged files:	0
    Fatal Error Occured:	Error on process some files
    
  • log files - where?
    My version doesn't have a "Tools" menu option. I'd be happy to pay the $29.99 if it would give me this feature, but I'm not sure if it would or not.
  • log files - where?
    Great, thanks. It was an extra space at the end of the artist name.
    Now I am getting a bunch of other errors though:
    ******************************************************************************************************
    cbbWorker started, version: 2.5.1.26         Force full mode: false
    ******************************************************************************************************
    2018-09-10 13:26:29,703448 [INFO ]: [ CBB ] [ 1 ] Notification manager init
    2018-09-10 13:26:29,703839 [INFO ]: [ CBB ] [ 2 ] Notification manager started
    2018-09-10 13:26:32,516584 [WARN ]: QObject::startTimer: Timers cannot be started from another thread
    2018-09-10 13:26:39,853735 [ERROR]: [ CBC ] [ 9 ] Error on create destination file: Unknown error file: :2eamz(1).tmp
    2018-09-10 13:26:39,853992 [ERROR]: [ CBC ] [ 9 ] Error on remove autodeleted file: :2eamz(1).tmp error message: Unknown error
    2018-09-10 13:26:39,854087 [WARN ]: [ CBC ] [ 9 ] Cloud operation error (Operation): Error on create destination file: Unknown error
    2018-09-10 13:26:39,857922 [ERROR]: [ CBB ] [ 4 ] Backup error: /media/music/Country/Sunny Sweeney/Heartbreaker's Hall Of Fame/:2eamz(1).tmp 
    message: Error on create destination file: Unknown error 
    code: 2
    2018-09-10 13:26:39,857989 [ERROR]: [ CBB ] [ 4 ] Backup finished: /media/music/Country/Sunny Sweeney/Heartbreaker's Hall Of Fame/:2eamz(1).tmp with errror: Error on create destination file: Unknown error
    2018-09-10 13:26:41,539121 [ERROR]: [ CBC ] [ 8 ] Error open destination file data, to append data path: /media/mary/backup/CBB_mythbox/CBB_VOLUMES/music/Special interest/Teasdale et al/The Mindful Way/13_Bells_at_5_10_15_20_ and_30_Minutes.mp3:/20131122101555/13_Bells_at_5_10_15_20_ and_30_Minutes.mp3 message: Permission denied
    2018-09-10 13:26:41,539456 [WARN ]: [ CBC ] [ 8 ] Cloud operation error (Operation): Unknown error
    2018-09-10 13:26:41,541612 [ERROR]: [ CBC ] [ 14 ] error on upload part: /CBB_mythbox/CBB_VOLUMES/music/Special interest/Teasdale et al/The Mindful Way/13_Bells_at_5_10_15_20_ and_30_Minutes.mp3:/20131122101555/13_Bells_at_5_10_15_20_ and_30_Minutes.mp3 part: 1 
    error message: Unknown error
    

    Any advice as to what these errors mean?
    If it matters, I am trying to back up to an external drive that is otherwise working normally.
  • log files - where?
    Ok, I think I found the logs at /opt/local/Cloudberry Backup. Here is an example of the error I am getting when I try to back up my music collection:
    2018-09-09 16:08:14,809741 [ERROR]: [ CBB ] [ 4 ] Ignoring file: " /media/music/Classical/Poulenc	/Missa Brevis/13_track_13.ogg " file contain illegal symbol!
    
    What is the illegal symbol here?
    Thanks.

Mary Strimel

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