Cloudberry creates weird file download links and fails.
Hi, I've been using Cloudberry for a long time and it's been okay but I've been having this problem for a some time. I am trying to backup my website's FTP folder to local PC and it's trying to download files like this (in the root public_html directory):
and I get "Backup completed with warnings" everyday.
There's no reason it should be downloading these files, but it does it every single time. Support ticket has not been helpful.
Is that a cloud to local backup? I need more info on your setup and diagnostic logs mentioning this thread sent to us. Can't guarantee that the issue will be resolved since we provide FTP functionality on "as is" basis, but I'll try to do everything I can.
where should i send it to? on a support ticket?
You just need to send us the logs like usual via tools > diagnostic menu. I'll take it over from there.
Ok, that looks like a bug. Escalated this case to our devs.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
[Bug Report] - Cloudberry fails to transfer OneDrive ALOUM file to S3.
Sometimes a link to a file on the cloudberry drive fails until the file is accessed in windows explo
Cloudberry Drive Mounting my Azure Drives - but when I use MS Azure Storage Explorer it FAILS
Backup fails with "S3 Transfer Acceleration is not configured on this bucket" error
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2024 MSP360 Forum