Sometimes a link to a file on the cloudberry drive fails until the file is accessed in windows explo
Squeezed it all into the title there. Basically have this kind of random problem where our application (
) tries to pull up a file by it's cloudberry path, and we get an "Error Loading <file>" problem. If I follow that path in windows explorer the file will exist. If i do nothing more than right-click that file and view its properties that is enough to make the link work over in the application. I have tried various things to do a "mass touch" on all of these files (something like 2.1M) and nothing has resolved the issue. We're on an older version - CloudBerry Drive Server Edition Version:
. I browsed this forum and didn't see anything that sounded much like this problem. Thanks
These issues are hard to diagnose over the forums. I'd recommend you open a support case so the team can review the logs to see what's going on. While 3.x has been available for some time, and you can certainly use it to see if it addresses the issue, I think the best option is to speak with Support and get some guidance from them.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
[Bug Report] - Cloudberry fails to transfer OneDrive ALOUM file to S3.
Cloudberry creates weird file download links and fails.
S3 file fails to reflect update of file on W2019 server
Backup fails with "S3 Transfer Acceleration is not configured on this bucket" error
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2023 MSP360 Forum