Can't Connect to Remote Computer Using Password
I've followed the "Newbie" instructions to the letter, and I can sign in to the remote computer using the PIN (as long as RA is running on it, so that it doesn't change. However when I attempt to use the password that I created for the remote computer, I get an error, "Unable to connect, user credentials are invalid. I've checked, double checked and quintuple checked the password and it's correct when I enter it. Would someone please tell me what's wrong with this, or what I'm doing wrong?
Let's make sure that everything is enabled correctly:
After connection, where do you enter the password?
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Backup for Linux
Backup SQL Server
Connect Free/Pro (Remote Desktop)
Can't Connect: looks like remote computer is offline or ID is incorrect
Error Reported on trying to connect to a remote computer
Newbie question: how do I connect to a remote computer?
Remote Assistant/Remote Desktop 2.4 release notes?/Name Change
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2022 MSP360 Forum