Sluggish Performance and Inability to Interact with Popup Windows in Windows 10
I have Build
of Remote Assistant. I love Remote Assistant, but I do encounter sluggish performance on especially low-speed internet connections. Also, when I remote to another Windows 10 PC and try to access things like Device Manager or other popup windows, I can't control anything on the remote computer and require the other user to move/click the mouse on items in the popup window. Also, I can't see the UAC alerts when they popup and must have the other user acknowledge those popups.
Any help/suggestions on these issues would be great. Thanks again for all the hard work put into Remote Assistant!
Performance on lower internet connections are still to be tackled, so far we implemented a lot of setting to play with regarding the picture quality, try accessing them via Main Menu - View Options and lower some of the parameters, it might help immensely.
As for UAC prompt's they are only accessible if you are an Administrator, so simply run the software as Administrator or the set the service to run from an Administrator account if you are using Unattended Access.
Not exactly Andrew, this is system limitation which we want you to enable consciously as it provides a far more deeper access level to your machine.
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Managed Remote Desktop
Backup for Linux
Backup SQL Server
MSP360 Remote Desktop Free
Will Server version of Cloudberry Backup run on windows 10 Home or Windows Pro 10
Problem: When restarting Windows on remote PC, I can't see/control Windows 10 screens/questions
Windows 10 Pro Desktop marked as a server.
CB Windows Server edition: Error configuring an storage account for "Onedrive for Business"
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2022 MSP360 Forum