• KaeL
    0
    Is there a way to let the remote computer see your screen while you a remote connection? Like for demonstration purposes. I lke to share my ipad screen I have visible on my windows desktop with Reflector.
    Maybe I need to use Meetings for this, but then the remote computer needs to install the complete package. AFAICS there is no way to join a meeting with quicksupport or following a link?

    Als I like to now if there is a quicksupport app for MacOS?
  • David Gugick
    68
    Yes, you would have to Start a Meeting with the full version of the product. The Quick Support option only allows a full client to see the remote computer. It's specifically designed to limit that functionality for security reasons and simplicity of operation.

    There is no Quick Support yet for macOS. The full client allows Macs to connect to remote Windows machines, but not vice-versa. Connecting to a Mac will be available in a future release. At that time, we'll likely introduce a Quick Support version for that platform
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