13 computers are running an unsupported version of the backup agent, please update
  • Ben Krause
    1
    I'm getting this message in the cloudberry dashboard

    13 computers are running an unsupported version of the backup agent, please update as soon as possible

    When I look at the machines it's referencing, it shows they are all on version 6.0.2.28 . When I click the gear symbol to force update it tells me "This build is up to date".

    Do I have to manually get on each machine and update to version 6.3.0.275 or is there a way to push this update from the dashboard?
    Ben Krause Options
  • David Gugick
    118
    You posted in the standalone section. Can I assume that this is managed backup? If so, then all you need to do is go to the download section of the management console create the new version and approve it for use and all of the agents will automatically update the next time they run any kind of backup or restore process.
    David Gugick Options
  • David Gugick
    118
    ↪Ben Krause
    Moved post to MSP360 Managed Backup.
    David Gugick Options
  • Ben Krause
    1
    Ah, thanks. Yes it's the Managed backup. I'll give that shot.
    Ben Krause Options
bold
italic
underline
strike
code
quote
ulist
image
url
mention
reveal
youtube
tweet
Add a Comment