Forced upgrade to 2.4 or newer
Hi - I have today received a message from requesting me to do a required update of MSP360 Remote Desktop to version 2.4 and above. Otherwise service will discontinue on Aug 15th.
If there were any concerns I was requested to contact you.
This is it.
I believe I cannot use any version later than 2.2.051 since unattended access using the same session does not work in later versions.
I have described this failure/flaw in a thread earlier in your forum.
To my knowledge this has not been adressed and unattended access is basically not possible as the remote computer need to provide a pin or confirm an incoming request.
How can I use MSP RA/RD to connect to a remote party as a true unattended service?
Hi, tonight I realised that the old version, the only that really works for me, has been blocked although my earlier request to be advised how I can use the new version for the usecase that I have.
I also filed a supportcase and the topic was to continue there. That, sadly, never happened. I really love MSP RA/RD but unfortunately the later versions did upgrades such that it is not possible to connect to a remote party as a true unattended service.
I must admit that after rolling back to 2.2.051 I have not tried later updates as this early version adressed all my needs but the later did not.
I will of course try the new version now and I both hope and wish the flaw that I have described is adressed.
Keep up the good work!
And coming back after installing and testing the update on my win7 and win10 computers.
WORKS GREAT!!! (join an existing session.)
THANKS A MILLION!!!
Also acknowledge the improved file transfer. Now the transfer direction is superclear and no more upload/download uncertainties.
Only thing I saw was that, for one computer, the Encryption key was not stored.
I had to enter it every time I connected to the computer.
On the connection screen I notice that there are a an open keylock and a non-existing "adressbook" icon close to the Computer ID.
Other computers where stored.
I will try add them manually using the "adressbook" where I saw that details can be filled in.
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