Change CloudBerry computer ID
I built a new Windows Pro 10 computer by duplicating the system drive from an existing computer then modifying licences as appropriate.
I have an issue in that the Cloudberry ID is now the same on both computers. I tried uninstalling then reinstalling the CloudBerry software but the ID did not change.
How can I get one of the computers to have a different ID?
At the moment we don't have the option to regenerate it in GUI, but you can do this manually. Please navigate to C:\ProgramData\CloudBerryLab\CloudBerry Remote Assistant\RaSettings.xml and find the following string:
Then delete the whole string, save the file, relaunch the app and here's your brand new ID.
Thanks - all good now
Great, thanks for the feedback!
Sign in or register to add a comment.
Add a Comment
Welcome to MSP360 Forum!
MSP360 Managed Products
Managed Backup - General
Managed Backup Windows
Managed Backup Mac
Managed Backup Linux
Managed Backup SQL Server
Managed Backup Exchange
Managed Backup Microsoft 365
Managed Backup G Workspace
Managed Remote Desktop
Backup for Linux
Backup SQL Server
MSP360 Remote Desktop Free
CloudBerry Remote Desktop does not show Computer ID
*Current Version* - CloudBerry Backup for Windows 6.0 Release Notes
Cloudberry Linux / Backblaze B2 - file count issue
Decrypting Cloudberry Backup files with CloudBerry Explorer Pro
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2022 MSP360 Forum