MBS Web Console. Release Update 4.2.2
We continue working on the improvements, fixing and feature implementation.
Earlier today we released MBS version 4.2.2. Below you can find the list of what has been done (a lot of interesting things for those who use the ConnecWise integration with Cloudberry):
Remote Management: Search in the dropdown menu when editing accounts
ConnectWise: Ability to select products without a restriction
ConnectWise Integration: Open new tickets instead of reopening closed ones
Finland Region in Google Cloud Platform support
Monitoring: Add Last Success status
Delete User computers data - interface enhancement
"Downloads" side panel - improved work in IE 11
ConnectWise: Pass the value of storage used in GB even after hitting the 1TB threshold
Delete users data dialog: some improvements
Remote Management: Legacy plan list page is incorrect for offline computers
ConnectWise Contacts search by email is searching only with full email
ConnectWise: If several tickets created from the same failed plan they can't be closed automatically
ConnectWise Manage -> Contacts page -> pressing Enter should return Search results
ConnectWise: Correct success result message when creating a test ticket for contact with equal status
Add/Edit Administrator: permissions -> add company -> added search functionality
Make an email validation case insensitive
ConnectWise Integration: Fails to Create a Ticket
SHARE IT: multiple purchase emails
Connectwise: if the description is longer than 100 symbols (ConnectWise description field limit) ticket is not created (and logs do not contain informative error)
Changing plan in MBS results in an error
ConnectWise Billing: Can't Send billing now for companies with the agreement
ConnectWise Manage -> Tickets -> Selected option "Ticket is created each time for the same plan" is not saved
Correct error message when you click Check Member Permissions on Connectwise Authentication page
File-Level backup plan: "Use system VSS provider " stays grayed-out, when enabling 'Block level backup'
ConnectWise Manage doesn't send an email on contacts import
Do not forget that you also can find our Release Notes on "What's New" section on your dashboard in the console.
Stay tuned! We have more updates coming soon.
"ConnectWise Integration: Open new tickets instead of reopening closed ones"
How do I enable this setting? Cloud berry still appears to be reopening closed tickets. I would like Cloudberry to update open tickets if one already exists for the backup job but not open and update a closed ticket.
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