• Chad Worthman
    0
    Around 4-6 weeks ago the filesystem backup on our primary file server stopped completing nightly backups and started filling the logs with lines like the following:

    SQL query 'UPDATE cloud_files SET date_deleted_utc = ? WHERE parent_id = ? AND date_deleted_utc = '99999999999999''. Parameters: '20190403224649, 162767' takes in total: 00:00:05
    There are thousands of these lines and the backup job doesn't fail, but runs indefinitely.

    I opened a case and was told it's a known issue and development is working on it, but we've been waiting a long time. Has anyone else seen this behavior and found a work around?

    Thanks...
  • Matt
    91
    That's a known issue. Will be fixed in version 6.0.2 which is scheduled for release next week(this can change) for managed backup customers.
  • Chad Worthman
    0
    Thanks. I'm willing to beta test if that's an option. Getting nervous about missed backups.
  • Matt
    91
    That purely depends on our QA and we're currently preparing the build for release, so additional testing is still required.
  • Anton Zorin
    30
    Please drop me a line to and I'll try my best to help you out. Thanks
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