• chris2525
    0
    Hi all,

    I have a complete backup with an error code of "An error occurred: The device is not ready. Position 79464235008 count : 512 . ErrorCode:21 HR:80070015." What does this mean?
  • David Gugick
    94
    Can you tell us what type of backup you are running and what your target is? Is there anything visible in the history screen for that particular backup plan that would indicate more about the error or the file in question?
  • chris2525
    0
    We are doing an image based backup for selected partitions to wasabi. In the details of the system I received the message posted above and a result of failed. Hopes this helps
  • David Gugick
    94
    I'm going to recommend you open up a support case. The only reference to that I error I see in the system is one about virtual machine backups. Nothing specific to Wasabi or image based backups. It could be related to a VSS issue, and the support team could help you resolve it if that's the case.
  • David Gugick
    94
    I would also check to verify if you're on the latest version.
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