Comments

  • File and Folder - Confused About Chained Backups
    Understood.
    I have two or three scheduled backups.
    Incremental folders/files -> Excel, Word (3 versions)
    .PST (Bock level with Incremental weekly, 14 versions)
    Some clients only: A custom Access 'app' that the author would like to be able to recover for about 30 days. The main file is about 60-200 Mb and it changes every day. So, I am using block-level with an Incremental weekly.
    Right now, they are scheduled for let's say 1 am, 2 am and 3 am.
    The order does not matter.
    I thought it would be convenient to chain them so that the process starts at 1 am and completes a.s.a.p.

    However, I can not wrap my head around how the 2nd Block-Level would work.
    If I do not schedule it, because it would be chained, then how do I define when to perform the block vs. incremental?
    IE Block every day except Wednesday and incremental on Wednesday?
  • File and Folder - Confused About Chained Backups
    why are you not using Chained Backups?
  • Why Do I Have 4 Different Versions of an Outlook .PST in Amazon S3?

    The Email address is only installed on one computer and the bucket is only used on one computer.

    However, going back to the beginning for this end user's Email address:
    Previously, he had another computer (let's name it 'first'), with CloudBerry MSP Cloud-Backup installed and it was backing up to the same bucket name.
    Then, he purchased a new computer from me (let's name it 'second').
    I uninstalled the backup software from the computer named 'first'.
    I installed the backup software on the computer named 'second' using the same end user's email address and bucket name.
    Note that the two computers have different computer names.
    I intentionally did not remove the 'first' computer's name from the bucket as I wanted to retain it 'just in case'.
    So, for maybe the past year, I had both 'first' and 'second' computers backed up to the same bucket.
    Then, using a suggestion from someone else in these forums, I used CloudBerry Explorer to delete the data for the computer 'first'.
    Then I connected remotely to the 'second' computer and did a 'sync' of the repository using the user interface.
    Now, I have the issue where the space used is different - see my post from 8 days ago.
  • Why Do I Have 4 Different Versions of an Outlook .PST in Amazon S3?

    Organaztion > Users
    Reporting > Storage Usage also displays about 38.7 Gb
  • Why Do I Have 4 Different Versions of an Outlook .PST in Amazon S3?

    I have resolved that issue, thank you.
    However, I have another issue with the same client's computer that is probably related.
    The space used on the backup storage does not seem correct as follows:
    The User Interface on the client's computer indicates that 21.3 Gb is used.
    The Amazon inventory report 22.7Gb,
    I do not mind the minor difference.
    However, on the MSP360 console for that user the total is about 38.7 Gb.
    I have synced numerous times in the User Interface and done several more back-ups but the space used in the MSP360 console does not correct itself.
    What can I do to resolve this issue?
    Thank you in advance.
  • Why Do I Have 4 Different Versions of an Outlook .PST in Amazon S3?

    I have to do this using a remote connection, correct?
    I am assuming that this information is not available using 'CloudBerry Explorer' or 'Amazon S3 Browser'?
  • Why Do I Have 4 Different Versions of an Outlook .PST in Amazon S3?

    I am following up on your post #5 in this thread.
    Have you had the opportunity to review your comment " I'll get back to you on the broader questions"?
    Thank you in advance.
  • Why Do I Have 4 Different Versions of an Outlook .PST in Amazon S3?
    Interesting.
    We use the 'Keep Number of Versions' option = 2.
    That way a budget file that has not been modified will be retained 'forever' even if it has been deleted locally.
    Are you using any sort of combination of 'retention days' and 'retention versions'?
    I have not really thought my question out in details to see if it makes sense or not.
  • Why Do I Have 4 Different Versions of an Outlook .PST in Amazon S3?
    Ignoring the fact that the specific files that I am asking about are pst and working with a real-world example:
    A lot of my clients work on their budgets for a few months every year.
    Part of this process is to refer to last year's Excel budget.
    It could be perhaps 9 months before a client realizes that their prior year's budget is missing/corrupted for whatever reason.
    Not deleting files from the backup that have been deleted from the local computer has allowed me to recover more than 1 budget file :smile:
  • Why Do I Have 4 Different Versions of an Outlook .PST in Amazon S3?
    I do not think that I am trying to find this information that you asked for correctly:
    "Have you checked the Storage tab in the UI to see what versions are being shown for that file"
    I am seeing 1 archive3.pst with a size of about 200k whereas the actual file on the client's hard drive is about 6 Gb currently.
    Can you please provide click-by-click steps to find the correct information? Sorry!

    Yes, it is possible (but I am not sure) that the archive3.pst was moved.

    The true location of the .pst is username/Documents/Outlook Files/archive3.pst

    See 3 attachments for retention and scheduling.

    Does the 'MBS' at the start of paths 3 and 4 above mean that the files are no longer in their original location?

    Thank you once again, David.
    Attachments
    schedule-2 (38K)
    schedule-1 (28K)
    retention policy (41K)
  • File List With Sizes

    Document, document and document !:roll:
  • File List With Sizes
    Thank you.
    Amazon AWS S3 also has an 'inventory' report in the Management tab of the endpoint.
    This generated a .compressed .CSV that you can download and sort.
    The report can be enabled/disabled.
    It *did* require about 24 hours for the first report to be generated but contained the data that I needed.
  • File List With Sizes
    I think that I need to deal with the problem which is *why* they have filled up 50 Gb.
    Their management would be interested to know.
  • File List With Sizes
    I have a remote connection (Screen Connect).
    Technically, the connection is not the issue.
    These computers are used to monitor physical alarms, elevators, etc.
    I do not want to be intrusive to their day-to-day operation and it is very difficult for the client to 'give-up' their computer for any length of time.
    I am more concerned about large video files that are downloaded by their overnight staff as opposed to 10 * 50/100 Mb files.
  • File List With Sizes
    I see that you have a 'CloudBerry Explorer' that seems to have a reasonable user interface.
    But, as I recall, you cannot filter the way I need it to or sort across folders, etc.
    Is there anyway for me to use this tool with some parameters, options or settings that I am not aware of?

Allan Coganovitch

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