We have purchased multiple licences of various versions of CloudBerry Backup for our customers in the past few years.

And yesterday, I had to move one registration from one computer to another and out of the sudden, a NEW 1TB limit appeared that wasn't there before.

This licence has been bought way back then in June 2020 (version Cloudberry Backup Bare Metal Edition). We've been using it for an amount of approx. 1.7TB of data backed up on an Amazon S3 bucket without any issue.

Now we are facing the following error : "Product total size limit (1.00 TB) is exceeded. You need to use Ultimate edition.

Can you please explain this ? Don't you think that MSP360 shall respect terms and conditions applicable at the time of the transaction ? Otherwise we would have considered other options.