I've been using MSP360 (Cloudberry) for 10 years and it's been a great piece of software, very reliable.
However, we're now having an issue on a Windows 2019 server where MSP360 7.9.404 backup jobs don't seem to complete all of the sudden.
I've reinstalled/uninstalled, restarted the service, etc. Didn't fix it.
I've created a 'test' backup job with 1 small file and it says the job was completed, but the file doesn't show in the remote cloud storage container.
On this 'test' backup, I click "restore files" and it says "synchronization in process. please wait."
I've tried to manually force the sync by going to options > repository > Synchronize Repository and it gives the same error message: "synchronization in process. please wait"
Under the the backup storage tab, when you attempt to open a cloud storage location (AWS or Azure) it has a spinner that says "Retrieving Data...." but no data ever shows up.
It's been sitting like this for days, backup sets aren't that large. Any ideas? Corrupt repo DB?