For quite some time we've received reports like "Remote Assistant is all good, but slow" - well, that's going to be fixed soon.
We are now running internal tests of direct connection (aka peer to peer connection). Hopefully it's just a couple of weeks until we roll out an update that includes it.
Drop me an email to ra-contactatcloudberrylabdotcom if you want to check out the beta build
, nope. Remote Assistant will attempt to traverse the NAT - and if it succeeds, the connection will do through Direct Internet. If it fails, the connection will go over our server
Thanks.. but do i still have to use the RA Compute rID & not IP address right. I was just wondering how RA decides if the RS Remote client is in the Internal network, NAT traversed etc